Q. Help! I can't remember my UofM UUID/username and/or my password. How can I find this information?

If you have forgotten your UUID, use whitepages, the University of Memphis' electronic directory:

1. Visit wp.memphis.edu
2. Type in your name.
3. Click Submit.

You should see your name, UUID, and UofM email address.

If you have forgotten your password, you can create a new password using security questions you previously set up:

1. Go to iAM.memphis.edu
2. Select > Reset your password?
3. Follow the steps to reset your password.

If you don't remember your security questions, please contact the ITS Service Desk at (901) 678-8888.